DSL Privacy Notice

This privacy notice sets out how DSL Business Finance Ltd uses and protects any personal information that you provide.

We are committed to ensuring that your privacy is protected. Where we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Notice.

This policy is effective from 1 May 2018.

Who is responsible for your personal data?

DSL Business Finance Ltd (DSL), a Company registered under the Companies Acts under Company Number SC145739 with its registered office at C/O CEIS, Moorpark Court, 5 Dava Street, Govan, Glasgow, G51 2JA (“DSL”) is responsible for your personal data in the capacity of data controller and will comply with the General Data Protection Regulation 2016 in respect of any processing of your personal data.

What information is collected about you and how is it collected?

DSL will collect data about you (including your name, address, telephone number email address, financial information and information relating to your gender and ethnicity). We may collect this information from:

You; and from third parties, including your bank, credit reference agencies. Credit reference agent data may include public, electoral register, shared credit and fraud prevention information. Where a credit reference check is carried out this will leave a footprint on your credit file and could be seen by other lenders.

Why do we collect this information and how will it be used?

DSL Business Finance Limited will use the personal information you have given us to assess your eligibility for funding, to provide the services you have requested from us, the administration of those services (including carrying out risk assessments) for the purposes of processing and administering your loan application; to comply with our obligations under the law (including fraud prevention) and to comply with our reporting and auditing requirements with third party funders and agencies and for statistical and research purposes.

We will only use information about your ethnicity for the purposes of monitoring and promoting equal opportunities.

It might sometimes be necessary for us to transfer your personal information outside of the European Economic Area (EEA) to locations that may not provide the same level of protection as the UK.  However, we will only transfer your personal information out of the EEA if we have put in place appropriate safeguards and protections as stated under UK law for example by the use of a data-transfer agreement incorporating certain standard model protection clauses.

Who will we share your data with?

We will share your details with our business partners to whom your loan relates which includes Scottish Government, The Start Up Loans Company, Falkirk Council, Westray Development Trust, Rousay, Egilsay & Wyre Development Trust and their auditors, Business Gateway, banks and other professional bodies associated with regulated activities including DSL’s auditors.  We require that all parties with whom we share your personal data treat your personal information as confidential and as securely as we do and that they comply with the requirements of the General Data Protection Regulation 2016.

We may share statistics and customer profiling information with third parties and within the CEIS and DSL Group but you will not be identifiable.

To the extent that we assess your application using the information provided within this application form and are of the view that your circumstances may be better suited to a different loan fund, we may use the information that you have provided us in assessing your suitability for funding under that different loan fund.  This may require us to share your personal data with the relevant bodies connected with that different fund.  To the extent that this is the case, you hereby consent to us sharing your personal data with these bodies.

Where we have your consent to marketing communications, we may disclose your personal data to DSL’s partners and other carefully selected partners such as our PR and Media Partner who may contact you by electronic means, including by email, SMS and/or voicemail, with offers about goods and/or services which they consider may be of interest to you.  Where you have not consented, this will not happen.

How long we keep your information for

How long DSL keeps your information will depend on the purpose for which DSL requires to use it. DSL will only retain your personal information for as long as is necessary for those purposes.

Unless a longer retention period is required or permitted by law or by any organisation from which any loan funds you receive requires of us, we will only hold your personal information on our systems for the period necessary to fulfil the purposes outlined in this Privacy Notice, or until you request it is deleted and we have no reason to continue to hold it.  If, having registered for any of our Services, you do not use them for a reasonable time (which may vary depending on the Service(s) you’ve registered for) we may contact you to ensure you’re still happy to receive communications from us.  Even if we delete your personal information it may persist on backup or archival media for legal, tax or regulatory purposes.

Your Rights

You will have the following rights:

(i)    Right to access: the right to request copies of your personal information from us;

(ii)   Right to correct: the right to have your personal information rectified if it is inaccurate or incomplete;

(iii)  Right to erase: the right to request that we delete or remove your personal information from our systems;

(iv)  Right to restrict our use of your information: the right to ‘block’ us from using your personal information or limit the way in which we can use it this includes a right to withdraw any consent which you may give us to process your personal information or receive marketing communications;

(v)    Right to data portability: the right to request that we move, copy or transfer your personal information; and

(vi)  Right to object: the right to object to our use of your personal information including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out in this Privacy Policy and/or make a complaint please contact our Data Protection Officer, DSL Business Finance Limited, Moorpark Court, 5 Dava Street, Glasgow, G51 2JA.